Health Care Affordability, Quality and Equity in a Post Pandemic World

Thank you to all who helped make the 2023 Annual Conference a great success!
Held on Friday, November 17th, 2023, Seaport Hotel, Boston


Dr. Mallika Marshall, MD

Medical Reporter, WBZ 4, CBS News Boston

Mallika Marshall, MD is an Emmy-award-winning journalist and physician who has served as the HealthWatch Anchor for CBS Boston/WBZ-TV for over 20 years. A practicing physician Board Certified in both Internal Medicine and Pediatrics, Dr. Marshall serves on staff at Harvard Medical School and practices at Massachusetts General Hospital at the MGH Chelsea Urgent Care and the MGH Revere Health Center, where she is currently working on the frontlines caring for patients with COVID-19. She is also a Host and Contributing Editor for Harvard Health Publications (HHP), the publishing division of Harvard Medical School.

Dr. Marshall has been a regular contributor on the CBS Early Show, the CBS Evening News, CBS Newspath, the digital streaming news service CBSN, and was the Medical Contributor on Katie Couric’s daytime talk show “Katie.”  She also served as the Medical Director for Everyday Health, digital media’s popular source of medical news.  Dr. Marshall hosted “Dr. Mallika Marshall,” a series of health news reports that was nationally syndicated.  She was also an Associate Editor of the Harvard Medical School Family Health Guide and a Contributing Editor for the Harvard Medical School-affiliated website, InteliHealth.

A graduate of Harvard College, Dr. Marshall received her medical degree with high honors at the University of California, San Francisco (UCSF) School of Medicine. She completed her medical residency at Harvard in both Internal medicine and Pediatrics.

Dr. Marshall is the recipient of numerous awards and was recently named one of Boston’s Most Impactful Black Women.  Her outstanding health reporting was recently recognized with a New England Emmy Award.  Dr. Marshall is writing a series of children’s books that will deliver healthy messages in entertaining stories for school-age children.  She lives in the greater Boston area with her husband and three children.

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Keynote Speaker

Dr. Marty Makary, MD, MPH

New York Times Bestselling Author, Medical Commentator, Public Policy Expert, and Health Care Futurist

Dr. Marty Makary is a New York Times bestselling author and health care expert at Johns Hopkins University. Marty is the recipient of the 2020 Business Book of the Year Award for his most recent book, The Price We Pay.

Dr. Makary served in leadership at the World Health Organization and is a member of the National Academy of Medicine. A public health researcher, he leads a Johns Hopkins project on the “re-design of health care” to make health care more reliable, holistic, and coordinated, especially for vulnerable populations. He leads national efforts to increase medical transparency and lower health care costs for everyday businesses and consumers.

Clinically, Dr. Makary is the chief of Islet Transplant Surgery at Johns Hopkins and is the recipient of the Nobility in Science Award from the National Pancreas Foundation. He has been a visiting professor at over 25 medical schools, has published over 250 peer-reviewed scientific articles, and writes for the Wall Street Journal and the Washington Post.

He is the New York Times bestselling author of two books, The Price We Pay, which has been described by Steve Forbes as “A must-read for every American” and Unaccountable, which was turned into the hit T.V. series, The Resident. A graduate of Bucknell, Thomas Jefferson, and Harvard Universities, he completed his surgical residency at Georgetown University and his specialty training at Johns Hopkins Hospital.

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Thank you to our generous 2023 sponsors…

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical operations, member engagement, provider solutions, payment integrity, claims cost containment, and analytics.

Birdsong Hearing Benefits™, is a third-party administrator. Improving your members overall health by addressing prevention and treatment of hearing loss is our focus.

Nokomis was founded in 2013 to ensure Claim Accountability in the healthcare system and developed its proprietary technology, ClaimWise™.

AstraZeneca is a global, science-led biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines, primarily for the treatment of diseases in three therapy areas – Oncology, Cardiovascular, Renal & Metabolism, and Respiratory & Immunology.

Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA) leveraging technology to improve drug pricing and patient care in America.

Founded more than 40 years ago, Genentech is a leading biotechnology company that discovers, develops, manufactures and commercializes medicines to treat patients with serious and life-threatening medical conditions

Goodroot is a community of companies committed to delivering more access to better healthcare at a lower cost.

HealthTrio provides digital engagement solutions for health plans, third-party administrators, and state exchanges that optimize plan eligibility and enrollment, user self-service, value-based care, healthcare consumerism, data integration, and more.

Inovalon is a leading provider of cloud-based SaaS solutions empowering data-driven healthcare.

At Janssen, we’re creating a future where disease is a thing of the past. Learn more at

Milliman works with clients to improve healthcare systems, manage emerging risks, and advance financial security, so millions of people can live for today and plan for tomorrow with confidence.

nirvanaHealth uniquely combines deep healthcare domain expertise with proven platform-building experience to deploy robotic process automation (RPA) across the payer and PBM industries.

Novo Nordisk makes innovative medicines to help people with diabetes manage their disease. The company’s ultimate goal is to defeat diabetes through prevention, detection and better management, and empower people with diabetes to live longer, healthier lives.

Sandata is the pioneering force in home and community-based care, consistently leading the way with innovative technology solutions. As a trusted leader, Sandata is deeply committed to addressing critical challenges in the sector by expertly connecting the homecare ecosystem.

Stellar Health is a healthcare technology company focused on enabling success across the value-based care continuum by bridging the incentive gap between providers and payors. For more information on Stellar Health, visit

Verrill provides a full spectrum of legal services to the varied organizations and individual professionals in the increasingly complex health care industry where organizations face emerging technologies, a broader than ever range of business issues, and intense government oversight.

ZeOmega empowers health plans with the industry’s leading technology for simplifying population health management.

1upHealth is the industry leading healthcare FHIR® data platform supporting more than 70 enterprise health plans, digital health companies and health systems.

Advisory Board helps health care leaders, including health plan executives, advance their organization’s strategic goals and navigate a rapidly changing environment through research-based insights, actionable strategies, and practical tools.

Alnylam has led the translation of RNA interference (RNAi) into a new class of innovative medicines for the treatment of rare and prevalent diseases.

CAQH is an alliance of health plans, providers and related organizations working together to make the business of healthcare simple, secure and efficient.

Charles River Recovery LLC is a new Substance Use Disorder Treatment facility opening soon in Weston, MA. We will offer trauma informed care for Acute Treatment Services (Detox) and Clinical Stabilization Services (CSS).

Ferring Pharmaceutical logo

Ferring Pharmaceuticals is a specialty biopharmaceutical company committed to helping people build families and live better lives. Ferring is a leader in reproductive medicine and maternal health, gastroenterology and orthopaedics.

Healthcare Fraud Shield specializes in fraud, waste, and abuse detection and payment integrity for healthcare payers utilizing AI and advanced analytics stopping claims prior to payment as well as retrospective recoveries and prevented loss.

HHAeXchange is the leading technology platform for homecare and self-direction program management. Developed specifically for the Medicaid patient population, the platform connects state agencies, managed care payers, providers, and caregivers.

The Jacobson Group is the leading provider of talent to the insurance industry, providing executive search services and comprehensive staffing solutions, including professional recruiting, temporary staffing and interim experts.

Karuna’s purpose is to create and deliver transformative medicines for people living with psychiatric and neurological conditions.

LightWork Therapy & Recovery is a place for hope, healing, and recovery for women. Our mission is to help our clients gain confidence and independence in learning and utilizing healthy and effective coping strategies in their day to day lives.

MedImpact is the PBM that puts clients and consumers first. For 30 years, they have had a single mission: To help make pharmacy benefits affordable, understandable, and honest.

Optum is a leading information and technology-enabled health services business dedicated to helping make the health system work better for everyone. With more than 215,000 people worldwide, Optum delivers intelligent, integrated solutions that help to modernize the health system and improve overall population health.

Preti Strategies is an elite team of former lawmakers and experienced leaders in government relations, public affairs and communications. With offices in Massachusetts and New Hampshire, they have worked with clients to achieve goals nationwide.

Reliable Respiratory is one of the leading independently owned home respiratory and specialty medical equipment providers in the U.S., providing equipment and service to patients throughout New England.

SafeRide Health serves leading Medicare Advantage, Managed Medicaid, integrated systems, and care providers with best-in-class non-emergency medical transportation (NEMT) technology and services. We support 3M+ members annually in 48 states.

Softheon is the leading platform for automating an end-to-end experience that goes beyond quote-to-card.

Sun Pharma is the fourth largest specialty generic pharmaceutical company in the world, providing high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe.

American Specialty Health is one of the nation’s leading providers of musculoskeletal health, fitness, and well-being solutions for health plans, employers, associations, and others. ASH administers benefits for more than 54 million members nationwide. For more information, visit or call 800-848-3555.

The EBNHC has been a vital part of the community for over 50 years and is the largest community health center in Massachusetts. It operates 24 hours a day, 7 days a week.

VSP® Individual Vision Plans were designed to provide solutions for millions without employer-sponsored vision care.